Leads the development and implementation of governance infrastructure to ensure achievement of the company's short term and long term outsourcing objectives
Establishes the enterprise risk mitigation strategy for outsourced activities across the enterprise.
Work with internal stakeholders and business support functions to ensure that Service Providers are meeting the needs of the business and delivering the contracted value to the company
Providing oversight and governance of Outsourcing suppliers and the outsourced contractual arrangements for ITO services.
Oversees OCOE’s strategic vendors
Executes Contract Management activities for assigned outsourcing engagements including contract changes, issue resolution, contract clarifications as part of provisioning and delivering the COE’s outsourcing governance shared services model.