Responsible for the successful execution/delivery of multiple projects including the objective of managing the development of HR technologies such as Applicant Tracking systems, On-Boarding, HR/Benefits, Integrations to Time Keeping, Scheduling and other HR related solutions modernizing the experience for our crew and managers.
Primary contact for all HR related technology projects.
Expected to utilize proven IT project management processes in close collaboration with business stakeholders, vendors, team members, and various IT functions.
Assume end-to-end initiative accountability to deliver the functional requirements defined by a cross functional team.
Build requirements, select vendor(s) and oversee development and implementation of the HR initiatives within the U.S. restaurants for use by Restaurant Managers and Crew.
Enabling Applicant Tracking Systems, On-Boarding, Crew Reward and Recognition, Owner/Operator People Experience Network portal, HR Case Management, Owner/Operator Compensation and Benefits Tool Kit, National Employee Discount and other HR solutions and technologies as dictated by our HR business partners.
Support and Manage HR Technology projects (i.e existing HR system as mentioned above)
Participate in IT efforts for a mobile learning experience
Participate in IT efforts in improving the restaurant hiring process
Collaborate with cross functional teams and learning leaders
Oversight, control, and monitor of the planning, estimation, analysis, and design required in support of the People roadmap, using common project management methodologies such as Agile
Act as a SPOC for the 3rd Party Suppliers
Oversee requirements for Features and Functionality of any HR initiatives
Provide project performance and progress reporting to various project stakeholders including executive leadership with a focus on business benefit realization
Ensure continual roadmap alignment with other organizational strategic initiatives and changes in the business
Review work products to ensure quality, accuracy and verify completeness
Interface, coordinate, and communicate project interdependencies with other IT functional areas and business areas in timely and proactive manner
Influence or provide input to department level forecasting and planning activities
Focus on financial management for all projects executed by the People Systems team
Participate in Technology Benchmarking exercises
Undergraduate degree required
Master’s degree preferred in Computer Science or Project Management.
3+ years of experience and strong leadership skills with technical knowledge/experience in the implementation cross functional projects.
Demonstrated success at building Franchisee and Cross Company relationships to achieve results.
Demonstrated success in implementing HR technologies (e.g. Applicant Tracking, On-Boarding, HR Benefit, Case/Incident Management, Portal and Self Service Technologies)
High energy level, adaptability, versatility, appreciation of marketplace and internal customer considerations.
Strong influencing skills to drive the best decision-making for the company.
Capable of achieving results in a US and Global environment.
Mobile or digital experience
Experience with Bot technology
Capable of building and aligning teams, knowing and driving the business and being customer focused.
Good balance between I.Q. and “E.Q.” Taking a simple, practical and timely approach will be more valuable
Able to build relationships and trust, partner across the company, have strong influencing skills, be collaborative and flexible, and possess the wherewithal to stay true to the agreed upon agenda and vision to ensure buy-in and maintain alignment.