Apply

Complaint Investigations Technician

Job Post Index 2198B2-Sy##
Location Alameda, CA
Description: Job Description
  • Investigating returned product in order to resolve customer complaints regarding their blood glucose meters, strips and sensors.
  • Document complaint investigations in the Complaint Handling System.
  • Use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.
  • Data entry of investigation results
Skills: Qualifications
  • Minimum education required is H.S. Diploma or equivalent (such as GED)
  • An Associates degree in Electrical Engineering or other Science is a great fit
  • Recent college graduates with a Bachelor’s degree in Engineering or other subject may be considered
  • Experience in a lab setting is a plus
  • Goal oriented
  • Biotech Industry is preferred.
  • Knowledge of Electronic Troubleshooting is preferred.
  • Ability to work in a team setting is a plus
  • Fast learner and ability to follow written work instructions of SOP’s is preferred.
  • Good documentation skills are a must.
  • Good computer skills are essential
  • Ability to focus while performing repetitive and routine investigations is a must.
  • Great fit for workers with Manufacturing, Inspection, and Assembly experience.

Apply For This Job

  • Accepted file types: docx, doc, pdf, pages, txt.
WHY SYNECTICS?
LOOKING FOR A JOB?
LOOKING FOR TALENT?