Apply Complaint Investigations Tech Job Post Index 21E63A-Sy## Location Alameda, CA Description: Job DescriptionResponsible for investigating returned product in order to resolve customer complaints regarding their blood glucose meters, strips and sensors.Document complaint investigations in the Complaint Handling System.Use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation. Skills: QualificationsMinimum education required is H.S. Diploma or equivalent (such as GED).Associates degree in Electrical Engineering or other Science is a great fit. Experience in Medical Device / Biotech Industry is preferred.Knowledge of Electronic Troubleshooting is preferred.Ability to work in a team setting is a plus.Fast learner Ability to follow written work instructions of SOP’s is preferred.Good documentation skills are a must.Good computer skills are essential.Ability to focus while performing repetitive and routine investigations is a must.