Screening/Outpatient Coordinator

Job Post Index 222E66-Sy##
Location New Haven, CT
Description: Job Description
  • Manage front desk activities to include:
    • Greeting patients
    • Scheduling appointments
    • Medical record management
    • Photocopying
    • Correspondence
    • Answering phones and entering medical data into the electronic medical records database
  • Coordinating day to day execution of study activities related to screening, follow-up and admission visits, and financial responsibilities for study participants.
  • Collaborate with the clinic team to ensure that recruitment, screening follow-up and, admission procedures are carried out properly following ICH GCP, scientific, medical and ethical principles, within regulatory requirements/guidelines, and standard operating procedures.
  • Collects and documents electronic and/or written study data
  • Responsible for data integrity and completeness
  • Collects and maintains volunteer demographic and medical information
  • Oversees volunteer coordination at screening and follow up visits
  • Orients volunteers to screening process
  • Supports the recruitment of subjects for research activities conducted at the CRU
  • Schedules and tracks potential subjects; maintains electronic and hard copy records
  • Follows-up referral appointments/treatments
  • Supports informed consent activities
  • Maintains and administers informational tools to assist volunteers with study comprehension and compliance
  • Partners with the Clinic Coordinators and PI to screen subjects for eligibility using protocol inclusion/exclusion criteria
  • Prospectively classifies potential study subjects in accordance with EDMCS policies
  • Coordinates and documents participation of individual subjects in all screening and outpatient activities
  • Reviews/analyzes active charts (EDCMS) to find appropriate subjects to enroll in current studies
  • Schedules prospective subjects for screening
  • Ensures that all subject records are consistently maintained in a state of inspection readiness
  • Performs ongoing quality reviews of the data to achieve audit-readiness and to meet strict archiving timelines
  • Updates volunteer database specific to study participation
Skills: Qualifications
  • Associate or Bachelor’s degree or equivalent by experience
  • BLS Certified
  • Must be familiar with medical terminology.
  • 3-5 years of relevant experience
  • Demonstrates professional communication and behaviors which facilitate positive attitudes and trust by the subject population toward participation in clinical research
  • 2-4 years of excellent Computer Skills
  • 2-4 years of excellent customer service skills
  • 2 -4 years of excellent verbal and written communication skills
  • 2-4 years of experience in a medical or clinical setting
  • 2-4 years of being Microsoft proficient
  • Multitasking in fast paced environments

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