Business Systems Professional

Job Post Index 225506-Sy##
Location Kalamazoo, MI
Description: Description
  • Facilitate and participate in process mapping of business processes
  • Creating and maintaining AMPS master data within the system
  • Creation and modifications to AMPS training curricula from Core to Site specific training
  • Direct the coordination of standard work practices assuring the alignment of supporting systems and reports
  • Manage system changes through document review and change control review and approval within QTS
  • Collaborate with SME’s, coordinate requirements gathering, and facilitate system training for system changes.
  • Reassess the business processes at intervals to eliminate non-value-added activities and drive continuous improvement.
  • Participate in cross functional teams to support, enhance, and upgrade AMPS:
    • Lead project plan
    • Impact assessment
    • Master data cleanup
    • Recipe Updates
    • Testing
    • SOP Updates
    • BCD Updates
    • Training
  • Leverages key stakeholders across DP, API, Quality, SCO, BT, and PGE to achieve goals
  • Supports strategy through participate in key systems projects (LSS, MAP, Gelfoam, COVID)
  • Subject Matter Expert (SME) to one or more Business Systems or Processes, which includes the following:
  • Initial point of contact for users with system functionality and associated business process questions
  • Communicates to user base system upgrades, enhancements, and outages
  • Updates SOPs pertaining to AMPS
  • Provides local training as appropriate, as well as, maintain Site AMPS training curricula
  • Participates in cross-functional teams in defining and implementing components of an EBR strategy
  • Reassess and participate in an agile change environment to enhance the process at intervals to eliminate non-value-added activities and drive continous improvement including supporting projects and deployments.
  • Assist in the work required to train, execute, track and reporting duties for other colleagues of the Business Systems Support team.
  • Operates within established HR policies and basic colleague relations guidelines.
  • Provide solutions to a variety of problems of moderate scope and complexity.
  • Contributes to the completion of specific programs and projects.
  • Ensures that project completion on schedule following targeted schedules.
  • Represents the organization in providing solutions to difficult issues associated with specific problems.
  • Interacts with middle manager internal and external personnel on matters requiring coordination between areas.
  • Works collaboratively with both internal site and above site colleagues to gain agreement on solutions and course of action
  • Some contact with outside organizations and customers.
Skills: Qualifications
  • Bachelor's Degree – CIS, ISM, Business, Engineering or Related Field.
  • System based experience
  • Minimum 1-5 years of experience
  • Experience with troubleshooting AMPS production issues in a timely manner
  • Strong organizational skills in a multi-disciplinary environment.
  • Knowledge of basic leadership principles; Focus is on leading/overseeing defined processes.
  • Refers to policies and practices for guidance.
  • Ability to follow established procedures.
  • Recommends actions and corrections when not aligned with objectives.
  • Motivates others, generating commitment and a shared sense of purpose
  • Teamwork/Influencing skills
  • Applies extensive technical and industry-specific expertise and has full knowledge of the requirements of other related disciplines.
  • Demonstrated skills in leading, planning, and developing successful business processes/business units.
  • Familiar with MES, SCADA, DCS, PLC, and other production control systems associated with the manufacturing process.
  • Previous experience with AMPS in the following modules:
    • Recipe Author
    • Data Manager (Equipment Administration)
    • System Support
    • Production Management
    • Production Execution
    • Production Response
  • Experience with the following:
    • Business process mapping
    • System architecture mapping
    • System deployment
    • Training
    • Technical experience (AMPS, Rockwell)
    • System support
    • Data management and control.
Preferred Qualifications
  • Previous experience in Drug Product Manufacturing, Biologic Drug Substance Manufacturing, and/or Chemical Processing
  • Proficiency in Microsoft office suite products (Word, Excel, Power point)
  • Knowledge of Pharmaceutical business processes (Weigh and Dispense, Manufacturing, Filling, Packaging)
  • Computer Skills:
    • SAP
    • AMPS
    • MBR
    • QPSNT
    • QTS
    • SharePoint

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