Energy Specialist  

Job Post Index 22F98E-Sy##
Location Orange, CT
Description: Job Description
  • Coordinates initiatives for the development, implementation and operation of new and established energy efficiency program and product offerings for the company.
  • This is accomplished through a comprehensive knowledge of customer needs, internal policies and procedures, programs and products this position supports and collaboration with internal stakeholders.
  • Promote the sale of energy efficiency related products and programs.
  • Strong sales and prospecting activities to initiate and review product and program enrollment activity which may include lead generation efforts, technical project review, and cross-product or program referrals.
  • Providing prospects with a comprehensive overview of the product and process and associated utility costs required to obtain the product.
  • Will serve residential and commercial accounts; working with existing customers but always useful to add more to the sales
  • Timely and accurate follow-up on all inquiries.
  • Referring prospects to various inventive and financing opportunities.
  • Developing and providing savings estimates and contracts for customers and prospective customers.
  • Performs quality assurance and technical review on program and product activity, ensuring compliance with minimum standards, program rules and contract specifications.
  • Initiates and performs file reviews, on-site inspections and tracking system updates that include both project specific updates and systematic updates to adjust for changing business needs; testing and signing off on system changes.
  • Provides excellent customer service throughout all phases of customer or prospective customer participation in programs and products with a comprehensive knowledge of energy efficiency technologies and equipment, utility rates, tariffs and policies and financing/incentive programs.
  • Work collaboratively with key internal departments such as Engineering, Operations, Sales, Conservation and Load Management on a regular basis.
  • Responsible for the identification and implementation of initiatives to optimize efficiency by employing a continuous process improvement methodology to reduce costs and increase revenue.
  • Supports departmental financial activities through the development and monitoring of budget reports, creating and tracking of purchase requisitions/orders and invoices.
  • Applies knowledge and skills to resolve a wide range of complex issues associated with program or product inquiries from customers, regulators or vendors.
  • Develop and maintain relationships with lead sources such as engineers, builders, developers, realtors, trade allies, etc. to identify opportunities resulting in incremental energy consumption and revenue growth.
  • Assumes a primary role in special assignments as directed by management to support the overall initiatives and goals of the organization.
Skills: Qualifications
  • Bachelor’s Degree with 3 - 5 years sales, marketing, energy efficiency or customer service experience; OR
  • Associate's Degree with 5 years sales, marketing, energy efficiency or customer service experience.
  • Knowledge in the areas of utility related electric and gas technologies and end use customer equipment is required (i.e. utility and customer lighting, HVAC equipment, distributed generation, etc.).
  • Knowledge of natural gas and/or electric utility (structure, market, department responsibilities, etc.), tariffs and rates is preferred.
  • Advanced sales training is preferred.
  • Demonstrated ability to simultaneously manage multiple tasks while providing excellent customer service.
  • Excellent interpersonal, verbal and written communication and presentation skills.
  • Strong computer skills (Microsoft Office, sales platform, etc.)
  • Attention to detail and proven analytical and problem solving skills.
  • Ability to maximize effectiveness by use of time management, territory management, prioritization of work and effective utilization of all resources.
  • Strong cross functional team skills and a desire to serve co-workers.
  • Good with Excel, PowerPoint and Teams. 

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