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ACC Billing Support

Job Post Index 23C12E-Sy##
Location Rochester, NY
Description: Description
  • Focuses on establishing billing at the time of implementation of various services.
  • Responsibility also includes maintenance changes on the billing account.
  • Deals directly with Care to assist in resolving customer’s questions pertaining to the billing account.
  • Monitoring accounts prior to first bill and completing a first bill review identifying errors and working with the customer, agents and Customer Care to resolve billing disputes.
Skills: Qualifications
  • High School diploma or equivalent experience
  • Contract proof reading skill and Attention to detail
  • Follow up skills
  • Strong Communication and Teamwork Skills
  • Data Entry skills
  • Must be detail oriented and have strong organizational skills
  • Ability to work with multiple systems.

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