Build and maintain scalable, resilient, secure, and efficient Automation Anywhere solutions to meet established SLAs and desired business outcomes. This utilizes all aspects of features in the solution including Metabots, DLLs, SQL, XML, etc.
Synthesizes Business requirements and translates those into technical stories for execution
Owns the collective responsibility of developing, testing and releasing the product
Automates web interfaces, desktop application interfaces, PDF, database, excel and web services
WLM/Queue creations in AA
Provides application support for maximum quality and productivity levels of the product
Supports control room set-up and ongoing maintenance activities; including, but not limited to the following:
Access management in accordance with RPA program and policies
Manage the privileges of users
Granting and revoking access to various environments as and when required
Proposes and implements systems enhancements that will improve the reliability and performance of the system
Ensure that the operation of the infrastructure is in according with established RPA procedures and practices
Responsible for administrating, maintaining, enhancing, and implementing RPA system changes
Provision “Bot” user accounts in different directories
Grant “Bot” user account required access to systems and applications
Support re-accreditation of Bot user account
Ensure “Bot” authentication and provisioning solution architecture remains aligned to organizational enterprise policy
Monitor applications and services within the environments, participate in on-call rotation, take actions to resolve issues and implement strategies to prevent future occurrences
Perform troubleshooting and root cause analysis for Service Incidents
Minimum overall 6 years of experience in IT
Bachelor’s degree in Information Technology or related field
Minimum 3-5 years of experience in RPA.
3-5 years’ experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS vendor or other cloud service provider
Hands-on experience in latest version (A2019) of Automation Anywhere
Automation Anywhere Certified RPA Professional is preferred
Prior deployment experience in human resources, finance or health care domains is preferred.
Good experience in database (Creation of stored procedure, joins, DDL and DML operations)
Knowledge on RPA BOT deployment cycle and Agile development methodologies
Excellent communication skills and ability to discuss complex technical concepts with Developers as well as end users
Should be analytical and able to improvise configuration and code to adopt to new situations
Strong problem-solving skills.
Demonstrated ability to learn new things with initiative, curiosity, and courage
Ability to work within diverse global and virtual teams including flexible schedules
Good communication skills, written and verbal in English
Well organized and can take direction and work independently
Strong team collaboration skills
At least 5 years’ experience in building Robotic Process Automation (RPA) solutions; ideally with the Automation Anywhere software platform and OCR experience with ABBYY.