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Claims Assistant  

Job Post Index 2446B6-Sy##
Location Virtual, US
Description: Description
  • To provide support to the claims staff and to perform other office tasks depending on the client program.
  • Sets up and enters new claims into claims management system. Inputs and reviews notes/diaries in claims management system
  • Processes payments.
  • Processes mail; handles filing, faxing and photocopying.
  • Reviews, prepares, creates, and/or sends letters, reports, and forms.
  • Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
  • Other activities/projects as assigned including the preparation and distribution of computer reports.
  • Supports the organization's quality program(s).
  • Can make calls for the team on Covid claims.
Skills: Qualifications
  • High school diploma or GED required.
  • 6 months of clerical or customer service experience or equivalent combination of education and experience required.
  • Excellent oral and written communication
  • PC literate, including Microsoft Office products
  • Strong organizational skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
  • Claims investigation experience required.
  • CA experience is mandatory

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