Contribute to embedding innovative insights capabilities into the organization, working with Enterprise Insights and Capabilities lead to impact business priorities and decisions related to enhancing and building new capabilities that align to strategic imperatives, with significant relevance across therapeutic areas.
Partners cross functionally in a highly matrixed environment to impact decisions related to capabilities building in the areas of digital engagement, behavioral science economics and customer experiences throughout the patient journey.
Provides leadership for Customer Insights efforts, developing and deploying innovative market research techniques that reflect best practices, in order to develop key strategic customer insights and drive superior decision-making
Accurately assesses business issues faced by enterprise business stakeholders and develops the appropriate market research design to address them, providing superior analysis and reasoned solutions
Synthesizes data from multiple sources to bring added value to research studies, then draws and communicates customer insights in a business-oriented, concise and meaningful way to be delivered to the business team, taking complex data and driving simplicity in storytelling
Consistently develops and recommends reasonable, data-driven business-building ideas and encourages the use of customer and market insights to inform business decisions
Develops and aligns effectiveness metrics to quantify impact of key strategic initiatives, including competitive and business performance management
Bachelor of Science in relevant area. Advanced degree in General Business, Marketing, Finance, Economics, Market Research, Mathematics, Statistics, Engineering, Operations Research, Social Science, or other Scientific degrees, or related field preferred
Associate Director: 5-8+ years of relevant market research experience, 8+ years preferred